As our watches are custom-made, the average delivery time is 3 to 4 weeks from the date of order.

This timeframe may vary slightly depending on the chosen configuration.

Our watches are built around official Seiko movements.

Since Seiko is a renowned Japanese manufacturer, the movements and some components come from Asia.

Each watch is then assembled and inspected in Switzerland, where we pay particular attention to quality and finishing.

No. CG Custom Watches are independent creations .

Their design may be inspired by classic watchmaking codes, but no watches or parts from other brands are sold .

Each watch is equipped with an official Seiko movement , renowned for its reliability.

CG Customwatches is an independent brand.

In order to comply with the standards of the watchmaking industry and to offer watches designed within a clear and consistent framework, our models are equipped with neutral or personalized dials.

This choice reflects our desire to create authentic, confident pieces that respect the rules of the craft.

All watches are assembled to order in our workshop in Switzerland .

Each part is assembled, checked and adjusted manually.

Yes. Thanks to our configurator, you can choose different elements such as the dial, the case or the strap to create a watch that reflects your personality.

The watches are designed for everyday use (splashes, light rain).

However, the waterproofing is not individually tested , so we recommend avoiding swimming or prolonged immersion.

All our watches come with a 2-year warranty.

The warranty covers malfunctions of the movement under normal conditions of use.

Since the watches are custom-made, they are generally not returnable .

In case of any problem or defect, do not hesitate to contact us so that we can find a suitable solution.

For the moment, we only deliver to Switzerland .

International shipping options will be offered at a later date.